Highest quality in application management support through our certified SAP Partner Center of Expertise.
Not everything can always run smoothly - but that's when we're there for you!
In the event of errors or malfunctions in your SAP system, our SAP support provides you with top-quality assistance - so that you regain your unrestricted ability to act quickly. Our central service center offers a comprehensive range of support and services to help you with your SAP application requirements and issues. We only rest when you are satisfied.
- First and second level support by competent consultants from Advanced Applications
- On-call emergency service for incidents outside our help desk hours
- Maintenance and smooth operation of SAP applications
- Ensuring high system availability around the clock
- Support of your IT personnel with know-how and tools for self-help
- Support through professional advice taking into account the customer's needs
- Minimization of costly downtime
- Support center with dedicated and competent experts
- Seamless documentation of all incidents with processing history
- Needs-based consulting by SAP experts instead of expensive in-house consultants
- Service models on-site, hybrid or remote support possible
- Service levels from 5x8 to 7x24 support in English and German
- Second level support covered by SAP